Our industry has a problem

In this report, we present the results of our iX Investment Manager update pre-conference survey we conducted with asset managers in which we asked for their level of agreement with a number of statements about the investment industry. To us the message from the results is clear: the investment industry has a problem, in that we are not serving our end customer as well as we ought (where the end customer is an individual, either a retail customer or the beneficiary of an institutional asset owner).