In this interview with Rekha Misra, Global COO of Investments at WTW we discuss some of the operational challenges organisations face in light of the pandemic.
Diversity and inclusion have been high on the agenda in the investment industry as organisations have strived to make progress to attract and retain the best talent. The pandemic has violently broken old social models of interacting and plunged us into a new, highly digitised world with no clear rule book on how to build successful relationships.
While the physical technology has been meeting the challenge of more flexible working, we have found social technology struggling to catch up. Will the pandemic hinder our efforts to truly create a more inclusive environment? Or can we develop new ways of bringing our workforce together?
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